PARAMETERS 

• Benevolence funds will only be granted based on the merits of the application for the purpose of meeting primary short-term needs.

• Benevolence Assistance will only be granted on behalf of the Applicant or their immediate family (those living with the Applicant or a dependent of the Applicant) one time during a 12 month period after assistance has been approved and paid.

• Assistance may be provided in the form of goods or services. The type of aid that is appropriate depends on the Applicant's needs and available resources.

• A maximum of $1500 is available for assistance toward approved applications. In some cases that meet the specified requirements, amounts greater than $1500 may be approved. 

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PROCESS

• Completed applications are kept strictly confidential and will be reviewed by the Benevolence Assistance Review Team. The team will provide a final decision within 7 business days of receipt of the applicant's form.

• The applicant will be contacted by a member of the Review Team with the final decision or a request for additional information. Please allow at least 48 hours to expire before inquiring about the status of an application.

• At the discretion of the Benevolence Assistance Review Team, additional documentation may be requested. The Review Team will speak directly to the vendor/business/service provider to verify necessary information.

• If approved, a check will be distributed to the vendor/business/service provider to which the Applicant owes funds.

• No funds will be distributed directly to the Applicant and no cash will be distributed to anyone.